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Dominik Lukeš

By Dominik Lukeš

ALTC Summer Summit talk: What we can learn from user experience design to make learning technology more inclusive

I will be presenting a session on UX lessons for inclusion during the ALTC Summer Summit on Wed, Aug 26 2020, 4:00pm – 5:00pm.

Abstract

Learning technologies are often thought of in terms of their use but not their usability. Core tools used by learning technologists often suffer from poor design that impacts both the teaching and learning experiences. Yet, we have decades of HCI (Human Computer Interaction) research to draw on, as well as the expertise of user experience designers. All of these principles are easily accessible to us, we just need to take the time to learn about them and apply them. Better UX (user experience) does not mean just nicer UI. It means increased accessibility and wider inclusivity of technology and consequently learning.

This session will provide an overview of key principles of user experience design. It will cover the 10 heuristics of user experience design and how to think about them in terms of affordances. It will provide a comparative analysis of the usability of common tools used for fully digital learning by comparing Moodle and Canvas and Zoom and Big Blue Button.

The session will also provide an overview of the key literature and resources available for practitioners.

References

Conole, G., Dyke, M., 2004. What are the affordances of information and communication technologies? Research in Learning Technology 12. https://doi.org/10.3402/rlt.v12i2.11246

Nielsen, J., 1994. 10 Heuristics for User Interface Design [WWW Document]. Nielsen Norman Group. URL https://www.nngroup.com/articles/ten-usability-heuristics/ (accessed 4.30.20).

Norman, D.A., 2013. The design of everyday things. Basic books, New York, N.Y.

Oliver, M., 2013. Learning technology: Theorising the tools we study. British Journal of Educational Technology 44, 31–43. https://doi.org/10.1111/j.1467-8535.2011.01283.x

Spool, J., 2011. Riding the Magic Escalator of Acquired Knowledge. UX Articles by UIE. URL https://articles.uie.com/magic_escalator/ (accessed 2.10.20).

Spool, J., 2005. What Makes a Design Seem “Intuitive”? UX Articles by UIE. URL https://articles.uie.com/design_intuitive/ (accessed 2.10.20).

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